- General Terms of Service and Guidelines, Acceptance
Universal Phoenix Group (“UPG”) welcomes you. This User Agreement (“User Agreement”) applies to web sites and interactive services owned or operated by UPG and its subsidiaries which include, but are not limited to, www.upg-corp.com, www.mjg2g.com, www.mud-ld.com,www.menfesinteractive.com, www.teammenfes.com, (individually the “Service”; together the “Services”). The User Agreement applies to each visitor to and user of the Services, including unregistered and registered users and paying subscribers (individually “User” and collectively, “Users”). Certain additional terms apply to paying subscribers which are set forth in Article II below. By visiting or using the Services you are agreeing to abide by the User Agreement.
UPG may change the User Agreement at any time and the changes will become effective 15 days after posting the revised User Agreement (the “Effective Date”). You can review the most current version of the User Agreement at any time at http://menfesinteractive.com/user-agreement.html. You are responsible for checking periodically for changes and your continued use of the UPG Services after the Effective Date indicates your acceptance of the new User Agreement.
Additional operating guidelines (“Guidelines”) may be posted from time to time on a particular Service that will also apply to use of such Service, and such Guidelines are incorporated by reference into the User Agreement. UPG may also offer certain Services that are governed by different terms of service and such different terms of service will be posted and govern the use of such Service.
2. UPG Services
A. Service Changes and Discontinuation.
Our Services provide you with access to a collection of online resources, including various communication tools, online forums, personalized content, access to events and contests and branded programming. Some Services are presently provided free of charge and others require payment. UPG reserves the right to change or to discontinue temporarily or permanently the Services at any time without notice. You agree that UPG will not be liable to you or any third party for any modification or discontinuance of the Services.
B. Service Limitations.
We work hard to make your experience enjoyable. However, we cannot always anticipate technical or other operational difficulties which may result in loss of data, personalization settings or other service interruptions. For this reason, you agree that the Services, including the services of our third-party service providers, are provided “AS IS” and “AS AVAILABLE”. Neither UPG nor our third-party service providers assume responsibility for the timeliness, deletion, mis-delivery or failure to store any data, communications or personalization settings. Please refer to Section 6 below for full details.
D. Posting User Information;
No Endorsement of User Information. You are solely responsible for all User Information (as defined in the next sentence) that you upload, post, email, transmit or otherwise make available on or through the Services (collectively, “Post”). “User Information” means User-Posted information or content of any type or medium, including but not limited to: letters, emails or other messages; other forms of communication through the Services; personal User information; cheat codes; board posts; reader reviews; blogs, game ratings, data, notes and testimonials; poll votes; images; audio or video files; and software. You may Post only User Information which you own, have created or which you have clear permission to Post. You acknowledge and agree that UPG does not endorse any User Information and is not responsible or liable for any User Information, even though it may be unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable, or may infringe upon the intellectual property or other rights of another. You acknowledge that UPG does not pre-screen User Information, and has no obligation to do so, but that UPG and its designees will have the right (but not the obligation) in their sole discretion to refuse, edit, move or remove any User Information that is posted on or through the Service.
E. Third Party Sites; Advertisers.
The Services may provide you with opportunities links or other opportunities to use certain sites, services, products, applications or content offered by or through UPG’s third-party providers, including but not limited to advertisers, content and ecommerce providers (collectively “Third-Party Services”). Your use of any Third-Party Services is subject to any terms of service or conditions of use associated with the Third- Party Services. UPG does not control Third-Party Services and is not responsible for any Third-Party Services or for the contents thereof, including, without limitation, any links that may be contained in or accessible through Third-Party Services. UPG does not endorse any Third-Party Services or any products, content or communications linked to or accessible from the Services. You agree you are wholly responsible for making your own independent judgment regarding your user or interaction with Third- Party Services. refuse, edit, move or remove any User Information that is posted on or through the Service.
3. General Rules
For the benefit of the entire UPG community, and to comply with applicable laws, we have certain general rules, which UPG will construe in its sole discretion. Because violation of these rules may be grounds for immediate termination of your right to use the Services or other actions by UPG, you should carefully read and follow them.
A. Provide Accurate Information.
You agree to provide true, accurate, current and complete information about yourself as requested in the Services registration forms (the “Registration Data”). You agree to update the Registration Data to keep it current and accurate.
B. Guard Your Password.
Upon completing a registration process, you will receive an account and select a password. You are responsible for maintaining the confidentiality of your password and account, and you are fully responsible for all activities that occur under your password or account. In the event of any unauthorized use of your password or account or any other breach of security, you must notify UPG immediately and promptly change your password. Please contact The Support Center email@example.com for instructions on how to change your password or to contact UPG.
C. Obey the Law.
You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (e.g., untrue and damaging to others), invasive of another’s privacy, abusive, threatening, or obscene, or that infringes the copyright (e.g., rights of an owner or authorized user of material) or other intellectual property rights of others.
D. Permitted Use of Content.
The content included in the Services, including all Web site design, text, graphics, photos, audio, video, the selection and arrangement thereof, and all software that are part of the Services (collectively, the “Content”) is owned or licensed by UPG and/or its licensors. All Content is made available to you for your personal, non-commercial use and may be stored on a computer only for such use. The Content is protected by copyright, trademark, service mark, patent and other proprietary rights and laws. Publication, sale, redistribution in any form or medium, as well as modification or use of the Content, except as expressly permitted, is prohibited without the prior written permission of UPG.
E. Limits on Use of the Services.
You agree not engage in any of the following: (i) use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, data scrape, copy or transfer any part of the Services or the Registration Data or other data of any User (whether individually or in the aggregate); (ii) probe, scan or test the vulnerability of the Services, or breach the security or authentication measures on the Services; (iii) reverse look-up, trace or seek to trace any information on any other User of the Services, including any UPG account not owned by you, to its source, or exploit the Services in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information as provided for by the Services; (iv) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Services; (v) use any device, software or routine to interfere or attempt to interfere with the proper working or authorized uses of the Services or with any other person’s use of the Services; (vi) forge headers or otherwise manipulate identifiers in order to disguise the origin of any message transmittal you send on or through the Services; and (vii) impersonate any other individual or entity or misrepresent your identity or your affiliation with another individual or entity.
- Our Communities
1) Community Conduct.
By using and/or registering for the community boards, user pages, blogs (the “UPG Blogs”) or other tools or applications for communicating, posting, or creating User Information (collectively the “User Options”),
you agree to use the User Options only to post User Information that is proper and related to the particular forum. By way of example, and not as a limitation, you agree that when using the User Options, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of
- Post any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or
- Post files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have expressly received all necessary
- Post files or content that contains viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s
- Advertise or offer to sell any goods or services for any commercial
- Post surveys, contests, pyramid schemes or chain
- Download any file posted by another User of a forum that you know, or reasonably should know, cannot be legally distributed in such
- Restrict or inhibit any other User from using and enjoying any public area of the
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or impersonate any person or entity or falsely state or misrepresent your affiliation with any person or
If you choose to use language, such as a user name or game name that, in UPG’s sole discretion, is obscene, indecent, offensive, or abusive or that might otherwise be objectionable or inappropriate, we reserve the right without prior notice to you to delete or change the offending language including your user name or game name.
2) User Options.
UPG and its affiliates reserve the right to terminate your access without refund to any or all of the User Options at any time without notice for any reason whatsoever.
UPG and its affiliates have no obligation to pre-screen or monitor the User Options or the content Posted on or through any User Options. However, UPG and its affiliates reserve the right at all times to edit or remove any content or communications, in whole or in part, in UPG ‘s or any of its affiliates’ sole discretion and to disclose any information or take any action as necessary to satisfy any applicable law, regulation, legal process or governmental request.
Content or communications posted using the User Options are generally public, not private, communications and others may read your communications without your knowledge or consent. You should not have any expectation of privacy relative to your communications through the User Options. Always use caution when posting personal information especially when posting information that could personally identify you. Your posting of any User Information through the User Options is done at your own risk. UPG is not responsible for its theft, copying or placement of that User Information on other media or networks. UPG and its affiliates do not control or endorse the content, messages or information found in any community and, therefore, UPG and its affiliates specifically disclaim any liability with regard
to the User Options and the content therein and any actions resulting from your participation or the participation of others using the User Options. Community managers and hosts are not authorized spokespersons of UPG or any of its affiliates, and their views do not necessarily reflect those of UPG and its affiliates. Community managers and hosts do, however, set standards on their own community areas. By posting User Information through the User Options you grant UPG certain rights as described below.
Any material or third party software downloaded through or for the use of the Services is done at your own discretion and risk, and UPG will not be responsible in any way for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from the Services or our third party service providers will create any warranty not expressly stated.
4. Rights You Grant to UPG.
A. User Information.
By submitting any User Information through or to the Services, including on any User Options or User Pages, but excluding any User Information you submit on UPG Blogs, you hereby irrevocably grant to UPG, its affiliates and distributors, a worldwide, royalty-free, non-exclusive, and fully sub-licensable license, to use, reproduce, modify, adapt, translate, publicly perform, publicly display, create derivative works from, transfer, transmit and distribute on the Services, in connection with promotion or elsewhere, such User Information (in whole or in part) and to incorporate the User Information into other works in any format or medium now known or later developed. Notwithstanding the foregoing, UPG may modify the format and display of some User Information, but not the content. UPG will take reasonable precautions to help you to keep your email and voicemail messages private. The foregoing grants shall include the right to exploit any proprietary rights in such User Information, including but not limited to rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. With respect to User Information you Post for inclusion on publicly accessible areas of UPG Blogs, you grant UPG the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such User Information on the Services or on any media. You agree that the foregoing grant of rights by you to UPG and its affiliates is provided without any the entitlement of payment of fees or consideration.
B. Account Access.
In order to ensure that UPG is able to provide high-quality services that are responsive to Users’ needs, you agree that UPG representatives will have access to your account and records as reasonably needed to investigate complaints. You are responsible for providing all personal computer and communications equipment necessary to gain access to the Service.
5. Children and Mature Content
The Services are not directed to children under the age of 13.UPG will not knowingly collect personally identifiable information on or through the Services from anyone under 13. Please be aware that certain areas on the Services contain mature content and there may be posted specific age restrictions to access
and view such areas. You may be exposed to Content on the Services that you find offensive, indecent or objectionable. By using the Services you assume all risk associated with its use. We encourage parents to supervise their children’s use of the Services and maintain open communication regarding appropriate materials for use and viewing by their children. Note to Parents. If you have any concerns about the Services, [please contact us at firstname.lastname@example.org.]
6. Additional Legal Information
A. Disclaimer of Warranties.
You expressly understand and agree that:
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. UPG, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS (COLLECTIVELY, THE “UPG PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
THE UPG PARTIES MAKE NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR- FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, (V) THAT YOUR MESSAGES, DATA OR INFORMATION, IN WHATEVER FORM OR MEDIUM, WILL NOT BE LOST, AND (VI) ANY ERRORS WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ANY UPG PARTY, OR THROUGH OR FROM THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS USER AGREEMENT.
A SMALL NUMBER OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SERVICES. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WITH NO HISTORY OF SUCH SYMPTOMS. CONSULT YOUR PHYSICIAN PRIOR TO USE OF THE SERVICES IF YOU HAVE HAD ANY OF THESE SYMPTOMS AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY IF YOU EXPERIENCE DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION OR INVOLUNTARY MOVEMENTS OR CONVULSIONS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, LIABILITY OF THE UPG PARTIES WILL BE LIMITED TO THE GREATEST
EXTENT PERMITTED BY LAW. To the extent that any part of this section is not consistent with any other part of the User Agreement, then this Disclaimer of Warranties will override it.
B. Limitation of Liability.
YOU AGREE THAT THE UPG PARTIES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE UPG PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR INABILITY TO USE THE SERVICES; (II) THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANYONE ON THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THIS AGREEMENT, ANY UPG PARTY IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS ANY WAY CONNECTED TO YOUR USE OF THE SERVICES, LIABILITY OF THE UPG PARTIES SHALL IN NO EVENT EXCEED THE GREATER OF (I) THE TOTAL OF ANY SUBSCRIPTION OR SIMILAR FEES WITH RESPECT TO ANY SERVICE OR FEATURE OF THE SERVICES PAID IN THE
SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST UPG, OR (II) US$100.00.
You agree to protect and fully compensate the UPG Parties from any and all third-party claims, liability, damages, expenses and costs (including, but not limited to, reasonable attorneys’ fees, at all levels of arbitration, trial and appeal) arising from your use of the Services, or violation of the User Agreement by you or any other user of your account (whether or not authorized).
E. Copyright Infringement.
If you believe that content you own has been used on the Services in a way that violates your copyright or other intellectual property rights, please provide UPG’s Copyright Agent the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the site;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s
UPG’s Designated Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:
Universal Phoenix Group, LLC
POST OFFICE BOX 3171
Atlanta, GA 30302
UPG’s rights under the User Agreement may not be waived unless UPG agrees to such change in writing. The User Agreement and your account on the Services are personal to you and may not be transferred or assigned. The User Agreement is governed by U.S. Federal law and the laws of the State of Georgia, U.S.A., without regard to its conflicts of law provisions; and you hereby consent to the exclusive jurisdiction of and venue in the federal and state courts located in Fulton County, Georgia, U.S.A. in all disputes arising out of or relating to the Services. Use of the Services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this Section. UPG’s performance of the User Agreement is subject to existing laws and legal process, and nothing contained in the User Agreement is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Services or information
All notices, requests, demands, instructions, consents or other communications required or permitted to be given under this Agreement shall be in writing will be effective upon our posting them on our Services or delivering them to you through email if you have provided UPG with your accurate email address.
Questions or notices to UPG should be addressed as follows: Universal Phoenix Group, LLC
POST OFFICE BOX 3171
Atlanta, GA 30302
ARTICLE II. Subscription User Agreement
Certain Services provided by UPG require registration and payment (such Services are referred to as the “Premium Services”). The terms and conditions contained in this Article II (the “Subscriber User Agreement”) apply to each subscriber to a Premium Service, including but not limited to any service
designated on one of UPG’s sites as Premium. SUBSCRIBER USER AGREEMENT IS IN ADDITION TO THE TERMS AND CONDITIONS SET FORTH IN THE USER AGREEMENT, AND THE USER AGREEMENT IN ITS ENTIRETY APPLIES TO EACH SUBSCRIBER. PLEASE READ THE USER AGREEMENT, INCLUDING THE SUBSCRIBER USER AGREEMENT, CAREFULLY PRIOR TO COMPLETING YOUR REGISTRATION FOR A PREMIUM SERVICE. BY REGISTERING FOR THE PREMIUM SERVICE, YOU ARE CONSENTING TO AND AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THE SUBSCRIBER USER AGREEMENT AS WELL AS ALL OTHER PROVISIONS OF THE USER AGREEMENT. IF YOU DO NOT ACCEPT AND AGREE TO ALL THE TERMS AND CONDITIONS OF THE USER AGREEMENT (INCLUDING THE SUBSCRIBER USER AGREEMENT), YOU MUST DISCONTINUE THE REGISTRATION PROCESS.
For questions about your UPG subscription, please contact us at email@example.com. Please include your name and username in all correspondence.
1. Payment Obligation and Credit Card Authorization.
You are responsible for paying any and all charges relating to your Premium Service account, including without limitation, periodic subscription fees (the initial fee and automatic renewals). You grant UPG permission to charge your credit card (or other approved facility) to pay for all such charges. The subscription fee will be billed at the beginning of your subscription and on each annual, quarterly or monthly renewal thereafter, dependent on the original subscription term selected at registration, unless you cancel at least 10 days prior to the renewal date pursuant to the process set forth below.
2. Renewal and Cancellation of Your Subscription.
You grant UPG permission to automatically renew your subscription and charge your account up to five
(5) days prior to the day on which your subscription is scheduled to end. However, you may “opt out” of this automatic renewal by notifying The Support Center (firstname.lastname@example.org) and canceling on your own or by using our online form to notify UPG. UPG will cancel your account upon receipt of such notification from you. All fees, charges and sales are final. Once charged to your credit card, the payments are nonrefundable, except in cases of demonstrated fraud, which will be determined at UPG’s sole discretion. You acknowledge that canceling your subscription will not immediately terminate access to the Premium Services. Your subscription will remain open until the paid period expires. You acknowledge and agree that the authorization to charge your credit card or other payment mechanism for the Premium Services shall automatically transfer to any successors or assigns of the Premium Service for substantially similar services at the same website. You may not assign or transfer your subscription to any other person or entity. You must be at least 18 years old (or have the permission of a credit card holder who is) to subscribe for Premium Services.
Payment must be made by a major credit card accepted by UPG, check, PayPal, or money order (U.S. dollars only). If UPG does not receive payment from the credit card issuer or its agent, you agree to pay all amounts due upon our demand. Your card issuer agreement governs your use of your designated card in connection with the Premium Service, and you must refer to that agreement and not the User Agreement to determine your rights and liabilities as a cardholder. YOU, AND NOT UPG, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY EVEN IF THEY WERE NOT AUTHORIZED BY YOU.
UPG RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR CONTENT, OR SERVICES PROVIDED BY UPG, EFFECTIVE THIRTY (30) DAYS AFTER AN ONLINE POSTING AT UPG. UPG MAY ADDITIONALLY PROVIDE NOTICE OF BILLING CHANGES VIA EMAIL.If any such
change is unacceptable to you, you may cancel your Subscription Service by notifying The Support Center (email@example.com). However, canceling will not immediately terminate access to your Premium Service account and UPG will not refund the remaining portion of your subscription. The subscription will remain open until the paid period expires. YOUR CONTINUED USE OF THE PREMIUM SERVICE FOLLOWING THE EFFECTIVE DATE OF A CHANGE TO SUCH FEES AND BILLING METHODS SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGE. UPG IS NOT RESPONSIBLE FOR FAILURE TO CANCEL YOUR SUBCRIPTION EITHER IN WRITING BY EMAIL, FAX, OR LETTER ON OR THROUGH THE WEB SITE. YOU AGREE AND ACKNOWLEDGE THAT UPG SHALL NOT BE REPONSIBLE FOR ANY ADJUSTMENTS, REFUNDS OR ACCOUNT OVERSIGHTS THAT YOU HAVE NOT SUBMITTED TO UPG THROUGH THE SUPPORT CENTER WITHIN 60 DAYS OF SUCH OCCURANCE OR LACK THEREOF.
There shall be no refunds, except in demonstrated cases of credit card fraud (as determined by UPG at its sole discretion) or under the terms agreed to when purchasing a product or service as agreed to during the payment process. You understand and agree that as a result of processing a refund UPG incurs certain administrative costs, and that the fees below are a fair and accurate assessment of those costs.
Should a refund be permitted, all refunds (except those due to demonstrated instances of credit card fraud) are subject to a “restocking” fee (which also applies to digital products), currently as follows:
- Subscriptions: $5 per charge refunded
- Digital Retail: 10% of the purchase price
3. Termination of Your Subscription.
You acknowledge that UPG, in its sole discretion, may terminate your ID, password, account (or any part thereof) or use of the Premium Service for a variety of reasons, including, without limitation, if UPG believes that you have violated or acted inconsistently with the letter or spirit of the User Agreement or any other agreement referred to in the User Agreement. UPG may also, in its sole discretion, at any time discontinue providing the Premium Service, or any part thereof, with or without notice. You agree that any termination of your access to the Premium Service under any provision of the User Agreement may be effected without prior notice, and acknowledge and agree that UPG may immediately deactivate or delete
your account and/or bar any further access to the Premium Service. If your account is terminated by UPG, it will not be automatically renewed and access will be terminated, without refund. Further, you agree that UPG shall not be liable to you or any third-party for termination of your access to the Premium Service.
YOU AGREE AND ACKNOWLEDGE THAT UPG SHALL NOT REPONSIBLE FOR ANY ADJUSTMENTS, REFUNDS OR ACCOUNT OVERSIGHTS PAST THE 60th DAY OF SUCH OCCURANCE OR LACK THEREOF.
4. Trial Memberships.
UPG occasionally offers promotional trial memberships to its Premium Services at special discounted prices. If you sign up for a trial membership, you will be automatically renewed at the normal subscription rate for the Premium Service at the end of the trial period, unless you cancel at least 24 hours before the
end of the trial. You must cancel prior to the end of your trial to avoid charges to your credit card. We will continue to bill your credit card for the Premium Service at the standard Premium Service rate and renewal term thereafter, dependent on the original subscription term selected at registration, until you cancel. For information about canceling your subscription, contact our Support Center at support@upg- corp.com.
5. Subscriber Information.
You agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Premium Service registration process. You must promptly inform UPG of any of the following: changes in the expiration date of any credit card used in connection with the Premium Service; changes in home or billing address; and apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of an ID or password. You agree to notify UPG immediately upon learning of any potential breach of your Premium Service account.
6. Use Restriction.
The material on the Services is for the private, non-commercial enjoyment of Subscribers only. Any other use is strictly prohibited. UPG spends a great deal of time and money to obtain the information appearing on our sites. You agree that you will not copy, publish, or in any way make available publicly any news, pictures, interviews, features, or any other information, content or materials from the Services, without express written permission from UPG. You agree that if you do so, UPG reserves the right to cancel your subscription immediately without refund. Additionally, reuse of copyrighted information (including but not limited to pictures, interviews, features, videos, audio, etc.) will be prosecuted to the fullest extent of the law.